On Friday I concluded my final mediation of 2020; a heart-warming settlement with genuinely happy parties on both sides. Most mediations finish with both parties feeling mildly disappointed but relieved, so it is very rewarding when you see people move from anger and despair to happiness and peace. I feel quite emotional when I reflect …
When Covid-19 struck, somebody hit the global pause button. Panic set in. Then panic turned into patience. People started singing from balconies, talking to their neighbours and working out ways to do things better in the future. Those of us with a positive outlook on life are using the crisis to work out ways to …